Internet Privacy Statement

This statement describes how information is shared and collected on our website.
Please review it carefully.

This Internet Privacy Statement (this “Statement”) and additional policies linked below explain how personal information and user data is collected, used, treated, protected and shared. Please review this Statement and other policies carefully. This Statement covers only information and data collected or processed through this website and not any other information or data collected or processed by third party web pages, or websites, products, or services to which we link that do not display a direct link to this Statement. We are not responsible for the content or privacy practices of other websites, or online or mobile services. By using our website, you signify your consent to the data practices described in this Statement. Our Notice of Privacy Practices is a separate document which references how patient medical information (protected health information) may be used or disclosed. COLLECTION AND USE OF PERSONAL INFORMATION

You can access and browse our website at any time without providing any personally identifying information. We do not collect information that would personally identify you unless you choose to provide it. We collect and combine information about you, how you engage with our website, and the devices you use to view and interact with our website for the legitimate purposes described below. This includes information you provide to us in connection with your use of the website and information collected automatically when you view and interact with our website.

We collect certain personally identifiable information from our users at different places within this website. Our definition of personally identifiable information includes any information that may be used to specifically identify or contact you, such as your name, mail address, telephone number, etc. Certain information may not be personally identifiable when standing alone (e.g., your age), but may become so when combined with other information (e.g., your age and address).

We may use the voluntarily provided personally identifiable information to contact our users for marketing communication purposes, including updates to existing products and services, information about new products and services, upcoming events, surveys, and other announcements or inquiries. Users who do not wish to receive such communications via email can choose to opt-out. Our policy is that email marketing communications will contain an “unsubscribe” function.

We will not sell, trade, rent or disclose the personal information that you provide unless required to do so by law. There are instances in which we may disclose a website user’s personal information to our business partners, affiliates, and subsidiaries to enable them to perform functions on our behalf. These business functions may include order or service fulfillment, e-mail campaign provider, and/or credit card processing service. These companies are only permitted to share, store and/or use personal information for contracted business purposes. We may share your personal information when we believe that such action is necessary to: (1) fulfill an enforceable government request; (2) conform with the requirements of the law or legal process; (3) protect or defend our legal rights or property, this website, or other users; or (4) protect your health and safety or the health and safety of this website’s users or the general public.

We use various technologies such as Google Analytics to collect and store information when you visit our website, and this may include using cookies or similar technologies to identify your browser or device. Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to our website and can be accessed either by the web server or the client computer. The information collected or used does not contain personally identifying information about you or your health history. Information we obtain helps us to operate, improve and optimize our website so it will be more helpful and efficient for our visitors. You can set preferences for how your Internet browser advertises to you using their Privacy and Security settings.

We sometimes partner with a third-party ad network to manage our advertising on other sites. Our ad network partner uses cookies, and other tracking technologies to collect information about your activities on this and other websites so that we can provide you with advertising on other websites. The information collected or used does not contain personally identifying information about you or your health history. It is simply a mechanism that allows us to identify your interests in our services. You can set preferences for how your Internet browser advertises to you using their Privacy and Security settings. You can also opt out of targeted ads by visiting

The use of cookies or web beacons by any third-party service provider is not covered by this Statement. We do not have access to or control over these technologies utilized by third parties. Our internet server automatically tracks the Internet Protocol (IP) address of the computers that access our website. An IP address is a number that is assigned to your computer when you access the internet. IP addresses are not personally identifiable information because different individuals may use the same computer to access the internet. We may use this information to evaluate how visitors navigate our websites and help improve the content.


If you send questions or comments to an e-mail address listed within this website or via a contact form located within this website, we will share your correspondence with persons most capable of addressing your questions and concerns. Internet e-mail communication is not completely secure! For that reason, please do not use unsecured e-mail or contact forms to communicate information to us that you may consider to be confidential. Visitors who volunteer personal information on our website consent to be contacted by us, physician practice groups, or a call center associate. We may contact you by telephone and may, among other things, verify your self-reported personal information and interest in services. We may contact you by telephone even if you have opted into the National Do Not Call list, or any State Do Not Call list. We may provide you with the opportunity to share information from our website with a friend or make a referral by providing an email address or other contact information for that person. We will use that contact information to provide information about our services.


Our website may offer publicly accessible blogs, community forums or message boards. Be aware that any personal information you disclose in those public forums may be collected and used by others outside of our control. Please contact the posted administrator of a particular forum to request removal of your personal information. In some cases, we may not be able to remove your information.


  • Information shared on our website is encrypted (encoded) and protected using Secure Socket Layers (“SSL”) as it passes between your browser and this website. We follow commercially acceptable industry practices to protect all information that is shared with us online. However, no method of transmission is guaranteed to be 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you feel your information has been compromised, please notify us at Prospira PainCare, Attention: Compliance, 880 Holcomb Bridge Road, Building C Suite 200, Roswell, GA 30076. All complaints must be submitted in writing or by calling our Complaint Hotline (877) 539-9068.

COPPA (Children’s Online Privacy Protection Act)

We do not knowingly collect or use any personal information from children (we define “children” as minors younger than 13) on our website. We do not knowingly allow children to communicate with us or use our website. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods indicated on this website, and we will work with you to address this issue.


California and Delaware law require us to indicate whether we honor “Do Not Track” settings in your browser concerning targeted advertising. At this time, there is no worldwide uniform or consistent industry standard or definition for responding to, processing or communicating Do Not Track signals. Thus, like many other websites and online services, we do not currently respond to any Do Not Track browser requests.


Residents of the State of California, under certain provisions of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain personally identifiable information as defined under California law during the preceding year for third party direct marketing purposes. In your request, please attest to the fact that you are a California resident and provide a current California address for our response. To request the above information, please email us at [INSERT CONTACT EMAIL ADDRESS HERE] with a reference to California Disclosure Information. Please note that we are only required to respond to each customer once per calendar year.


We are located in the United States. The medical services described within this website are directed only at customers in the United States. If you are visiting this website from outside the United States of America, please be aware that your information may be transferred to, stored or processed in the United States and maintained on computers or servers located outside your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. By using any portion of our website, you understand and consent to the transfer of your information to the United States and those third parties with whom we share it as described in this privacy statement.

This Internet Privacy Statement applies to National Pain Institute.