Notice of Concerning Complaints

Patients can file a complaint regarding treatment or care that is furnished or file a complaint about Texas Pain Institute or its staff without fear of discrimination or retaliation and have it resolved in a fair, efficient and timely manner. All complaints are confidential and will be given serious attention.

You can file a written complaint to the following address:

Attention: Compliance

National Spine and Pain Centers

11921 Rockville Pike Suite 505 | Rockville, MD 20852

Assistance in filing a complaint is available by calling the following telephone number:


Treating Pain & Changing Lives

Nobody wants to live in pain. The patients featured in these stories suffered real pain and wanted their lives back — so they took action. And so can you.

  • John R.'s Story

    30 years of serving his country all came to an end after the pain from a lingering back injury caught up with John R.. The pain ... Read Full Story

  • Mark P.'s Story

    I was not able to live my life in my normal fashion. I could not do many of my own physical conditioning activities, especially ... Read Full Story

  • Tracy R.'s Story

    Where others might have given up Dr. Kendall just kept working with me until he found the right solution. I even recall how he ... Read Full Story