Notice of Concerning Complaints

Patients can file a complaint regarding treatment or care that is furnished or file a complaint about Texas Pain Institute or its staff without fear of discrimination or retaliation and have it resolved in a fair, efficient and timely manner. All complaints are confidential and will be given serious attention.

You can file a written complaint to the following address:

Attention: Compliance

National Spine and Pain Centers

11921 Rockville Pike Suite 505 | Rockville, MD 20852

Assistance in filing a complaint is available by calling the following telephone number:


Treating Pain & Changing Lives

Nobody wants to live in pain. The patients featured in these stories suffered real pain and wanted their lives back — so they took action. And so can you.

  • Richard Carroll

    They make me feel very welcome and I notice all the other patients around me are made to feel welcome, too. I definitely feel that ... Read Full Story

  • Dianne N.'s Story

    Coming to National Spine and Pain Centers has been a very positive experience for me. I would highly recommend them. Read Full Story

  • William F.'s Story

    My pain now is manageable. And that's all I can ask for. At the end of the day, I'm never going to be pain free, but this is ... Read Full Story