Prescription Refills

Important Information About Your Prescription Renewals

How can I get prescription refills?

  • Contact your pharmacy directly at least three (3) business days before your medication runs out.
  • Call the office at least three (3) business days before your medication runs out.
  • Once your provider has authorized your prescription refill request, it will be completed and you will be notified how to obtain it.
  • For mail-order prescriptions, be sure to request your prescription(s) fourteen (14) days before your medication(s) runs out.

What if it has been more than 30 days since my last visit?

In that case, you will need to schedule a visit with your doctor before more medication can be prescribed.

What if another doctor prescribed a medication and I need a refill?

All narcotic medications should only be prescribed to you by your National Spine and Pain Center physician.
Non-narcotic medications prescribed by other physicians will need to be refilled by the prescribing physician.

Do you have an opioid prescribing policy that patients must sign?

Yes. This is required to be signed by all patients. If you have not signed a Controlled Substance (Narcotic) Agreement with us, please request to do so.

Why are there restrictions on refilling opioid/narcotic medications?

For your protection, strict federal laws and practice policies control the distribution of all medications containing narcotics. For example:

  • You cannot get a refill until your current prescription is expired. If you call after your prescription has run out, it will take up to three days to process your request, so please plan ahead.
  • Some opioid/narcotic medications require an original written prescription. You can pick it up at our office. We cannot phone these prescriptions in to your pharmacy.
  • You will need to see your doctor every 30 days.

Treating Pain & Changing Lives

Nobody wants to live in pain. The patients featured in these stories suffered real pain and wanted their lives back — so they took action. And so can you.

  • John R.'s Story

    30 years of serving his country all came to an end after the pain from a lingering back injury caught up with John R.. The pain ... Read Full Story

  • Mark P.'s Story

    I was not able to live my life in my normal fashion. I could not do many of my own physical conditioning activities, especially ... Read Full Story

  • Tracy R.'s Story

    Where others might have given up Dr. Kendall just kept working with me until he found the right solution. I even recall how he ... Read Full Story

/