Important Information About Your Prescription Renewals
NOW YOU CAN REQUEST REFILLS ONLINE!For your added convenience, you can now order your prescription refills from the comfort of your home.
How can I get prescription refills?
Submit your request online or by calling the phone numbers below no fewer than three (3) business days before your medication runs out. For mail-order prescriptions, be sure to request your prescription(s) fourteen (14) days before your medication runs out. There is a $15 fee to complete your prescription refill request which can be paid by credit card. Please be sure to provide all of the information requested including your name and telephone number, medication, strength, frequency, as well as your pharmacy’s name and phone number. Once your provider has authorized your prescription refill request, it will be completed..
Prescription Refill Lines:
- Alexandria: (703) 971-9318
- Arlington: (703) 998-8823
- Centreville: (703) 738-4341
- DC: (202) 540-7642
- Fairfax: (703) 560-2957
- Fredericksburg: (540) 372-9621
- Herndon: (703) 689-0966
- McLean/Tysons: (703) 738-4343
- National Harbor: (301) 485-7401
- Richmond: (804) 270-2119
Why must I call three (3) days in advance?
Your medical record must be accessed and your prescription refill request must be reviewed and approved by your physician before calling in your pharmacy.
What if it has been more than six months since my last visit?
In that case, you will need to schedule a visit with your doctor before more medication can be prescribed.
What if another doctor prescribed a medication and I need a refill?
Unless the physician sends us a written request for transfer, you will have to contact that doctor to authorize any refills.
Do you have an opioid prescribing policy that patients must sign?
Yes. This is required to be signed by all patients, and the contract is strictly enforced. To see our full policy, please click on the link below. Opioid Prescribing Policy
Why are there restrictions on refilling opioid/narcotic medications?
For your protection, strict federal laws control the distribution of all medications containing narcotics. For example:
- You cannot get a refill until your current prescription is expired. If you call after your prescription has run out, it will take up to three days to process your request, so please plan ahead.
- Some opioid/narcotic medications require an original written prescription. You can pick it up at our office. We cannot phone these prescriptions in to your pharmacy.
- You will need to see your doctor every 30 days.
